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properties services Hotline: 0901 90 88 90 Email: pots.info@petrosetco.com.vn |
Building Technical Services, also known as building technical infrastructure operations management services, is one of the main work groups of the Building Operations Management service. Building Technical services in general are the management, operation, maintenance and repair of technical systems in the Building, with the aim of ensuring that the Building is always in a safe – stable - effective operating condition. Minimizing the possible risks, limit the breakdown of equipment system that affects the business of the Tenant as well as the daily life of the residents at the project. In other words, Building Technical Services helps to maintain stability and even increase the operating life of the machinery and equipment systems as well as increase the effective time of the building.
In Buildings, technical systems are often equipped and need to be managed, operated and maintained, including:
- Power supply system, backup generator;
- Lighting system;
- Air conditioning system, ventilation fan;
- Fire protection system: fire pump, wall fire fighting system, automatic fire sprinkler head, manual fire extinguisher, addressable fire alarm system, booster fan of emergency exit, exhaust fan smoke, emergency exit lights, lightning collection and release systems, grounding;
- Security control system, monitoring camera, broadcasting announcement;
- Communication system, local area network (LAN), internet, cable TV;
- Building Management System (BMS);
- Elevator and escalator system;
- Water supply and drainage system, wastewater treatment;
- Construction infrastructure, stone floor, ceiling, door, glass frame on the outside of the Building, toilet equipment...;
Building engineering services include the management, planning and implementation of the following main work contents:
- Operating, monitoring and controlling to optimize equipment systems;
- Implement inspection and preventive maintenance regimes for equipment systems in accordance with standards;
- Repair, maintain and upgrade technical infrastructure in accordance with the frequency and operation cycle;
- Identification, assessment, control of risks, contingency plans to respond to unexpected breakdowns of technical equipment systems that may occur at the Building;
- Control operation and maintenance costs, ensure economical and efficient use of energy.
Benefits of Building Technical Services from POTS
In the current difficult economic situation, there are not a few property management servce providers, developers, who are trying to save the operation costs of the project, have chosen to reduce the scope of work, class work items related to the operation, maintenance and repair of technical systems of the Building.
This is a potentially risky move. In fact, this reduction not only does not save money, but also generates many times more costs such as repair and replacement costs due to rapid deterioration of the system, high operating costs due to reduced operating efficiency, loss of customers due to unsatisfactory living and working environment, quality service quality…;
Moreover, in unsafe conditions when operating technical systems can lead to incidents that cause damage to people and properties, disrupt production and business activities of the Building, affect seriously to the reputation and brand of the Developer/Owner.
In this case, the Building technical services of professional units will help the Developer/Owner avoid the above risks.
With more than 15 years of experience, POTS is proud to be one of the leading companies specializing in the management, operation and maintenance services of the Building technical system, always bringing satisfaction and trust to the units Owners and Developers. POTS Building Technical Services will always bring you many practical benefits, such as:
- Save time, resources and costs in recruiting, training and managing personnel dedicated to the operation, maintenance and repair of the Building's technical systems.
- POTS's staffs are well-trained, have professional knowledge and practical experience in many projects with diverse types of activities and scales; always responsible, dedicated to meet all the highest requirements of technical services for projects: office buildings, industrial parks, houses, apartments...
- POTS provides maintenance solutions, maintenance and repair of technical systems of the Building, office furniture and apartment/villa furniture… Service packages are designed flexibly and optimally to suit the different characteristics and needs of each project, building; offers many options for Developers/Owners.
- 24/7 service support mode from a team of senior experts at the head office as well as reputable equipment manufacturers and contractors with a proven cooperation relationship with POTS for fast processing technical problems and problems when they arise.
- Specialized equipment and tools for maintenance and repair of technical systems at POTS are fully equipped and always ready; saving procurement costs for Developers/Owners.
- Reasonable and competitive service costs.
OTS Building Technical Services Process
In order to provide customers with the best quality of service, ensuring the process of implementing technical services is carried out quickly and accurately, POTS provides customers with the process of implementing Building Technical Services according to ISO 9001: 2015 including the following steps:
- Step 1: Receive information and service requests from the Customer: after receiving information from the Customer, POTS's service department will advise and make an appointment to survey the project and buildings.
- Step 2: Survey and evaluate the current status at the project, Building: POTS technical experts will come to survey, check and evaluate the current status of the technical system of the project and buildings.
- Step 3: Make a survey report, propose options and scope of service provision: Based on survey information, service needs of the Developer/Owner, POTS consults, discusses and proposes solutions, service delivery plan including scope of work, schedule and cost of implementation.
- Step 4: Negotiate and sign the contract: POST and the Developer/Owner sign a service contract as the basis for service implementation.
- Step 5: Service implementation: POTS deploys to provide services on the basis of signed service contracts. The arising items (if any) will be reported by POTS and agreed on the specific implementation plan with the Developer/Owner and signed the Appendix attached to the Service Contract.
- Step 6: Acceptance Protocol: After completing the work contents, scope of work according to the service contract and agreed agreements with the Developer/Owner, POTS proceeds to send a work report and invite the Developer/Owner. invest in inspection and acceptance to complete the service with the evaluation criteria of service quality, service implementation progress and Developer/Owner 's satisfaction with the services provided by POTS.
- Step 7: Warranty: POTS performs service warranty according to the provisions of the Contract.
As a company specializing in services Building operation and maintenance, POTS is committed to always providing customers with the best packages of periodic and extraordinary service activities with a flexible process according to each customer's individual requirements for each specific project.
With a Team of experienced engineers, skilled technicians with dedicated responsibility, POTS is proud to contribute to the success of our customers.